About Hotel

A: Yes. For the comfort of our guests, we do not allow smoking on the hotel premise.

A: The hotel is located in the old city (city center of Chiang Mai). It is approximately 3 km or 10 minutes by car from the airport. Click here for Google Map. In addition, our butler can arrange for airport transfers, car rental (with or without chauffeur) and tours for you. Simply let us know in advance.

A: Children pool is available right next to the main pool. At The Vorra Bistro, there are special children-favorite menus.

A: Wireless Internet access is available throughout the hotel and in all guest rooms.

A: Yes. We have aroma therapy, Thai massage and foot massage.

A: Yes. We designed our FITNESS CENTER to be small and boutique, to make you feel private. It has treadmills, bike, cross trainer, and dumbbells, with private TVs. It is open 24 hours a day.

A: Yes. Our pool will not disappoint you as it is warm enough to swim in during Chiang Mai’s mild winters yet is refreshing on even the hottest April days.

A: Yes. Whether you desire to relax, unwind from a long flight, arrive early or need to leave late, our lounge offers you with magazines, refreshments, wine, and many others.

A: No, pets are not allowed in the hotel.

A: You may park in front of the hotel by the street or nearby area.

About Suites

A: We are an all-suite hotel with 5 suite types, ranging from 35 to 60 sq.m. Please visit the SUITES page for more information.

A: A maximum of two adults with two children aged below 12 years old are allowed. Children aged below 6 years old can stay for free. Children 6-11 years old are charged for breakfast at 500 Baht per person per night. The sofa in the suite is convertible into a bed which can fit two small children.

A: Yes, some suites have twin beds (two 3’ single beds).

A: Yes. The sofa in each suite is convertible into a bed.

A: We designed our hotel to have shower area as standard for all suite types. We further make it special for the Deluxe with Bathtub Suite to have bathtub in addition to the shower area.

A: Our hotel has coverage of local and international TV channels.

A: Yes. An impressive range of minibar is available. In addition to standard tea and snacks, each suite has a wine cooler with select Italian and French red and white wines. Nespresso coffees and unlimited drinking water are complimentary.

A: Yes. All suites are equipped with hairdryers.

A: Yes, a safe box is provided in each suite.

A: Yes. Please inform us in advance and we will arrange it for you.

About Restaurant

A: Yes, our award-winning restaurant The Vorra Bistro is an innovative Thai and Italian cuisine.

A: Yes, please contact us and we will work with you to make it a special, memorable event.

Planning Your Trip

A: Yes, we have several customized packages whether you are looking for Romantic, Adventure, or Long Stay. Please visit our OFFERS page for more details. Or simply contact us if you are looking for something special for your holiday getaway or anniversary, and we will arrange it to your needs.

A: Booking directly with us gives you the best rates and complimentary benefits. Additionally, it gives us an opportunity to communicate and plan for your holidays including airport transfers, tour, excursion, anniversary, etc.

A: Yes. Spa is available at the hotel. The Vorra Travel, which is a company in our group, can arrange for tours, car rental, excursion tickets or anything you need for your trip. Please contact us at reservation.oldtown@thechiangmai.com or +66 (0) 53 278 780.

A: Please send your inquiry to us at reservation.oldtown@thechiangmai.com or call +66 (0) 53 278 780.

Before You Arrive

A: A valid credit card is required to check in to the hotel, but guests may use cash or credit card at checkout to settle their bills.

A: Yes. A valid government issued picture ID is required for hotel check-in.

During Your Stay

A: Check-in time is 2:00 p.m. and check-out time is noon 12:00 p.m.

A: We do our best to offer you early check-in. Please be informed that this cannot be guaranteed as it is based on availability.

A: We allow late check out with half day room charge until 6:00 p.m. depending on availability.

A: Yes. We provide complimentary shuttle service to nearby attractions in the city area. Please inform us in advance for reservation.

A: Yes. Our kitchen and chef can provide special meals such as gluten free, vegan meals, no pork and no lard meals with advance and ample notice.

A: We offer dry cleaning service. We do not have self-service washing machine on site.

A: The nearest hospitals are Suandok hospital and Chiang Mai Ram hospital.

After Your Stay

A: Yes. We are happy to offer our returning guests special rates. Simply write to reservation.oldtown@thechiangmai.com and let us know your returning dates.

A: Yes, you may request. As it is based on availability and cannot be guaranteed at time of reservation, we will do our best to reserve the requested suite for you.

A: We appreciate feedback from our guests and we take them seriously. We encourage our guests to rate us and give us comments at TripAdvisor.

A: Yes. Please direct your request to our butler team by writing to gsa.oldtown@thechiangmai.com.

A: The furniture in the suites was produced by our parent company VORRAWUT which is a leading designer and furniture maker in Thailand. Please contact info@vorrawut.com. The company website is vorrawut.com.