A: We are a small luxury boutique hotel located in the historic 700-year-old part of Chiang Mai known as the old town. We have won numerous awards over the years. 


A: The hotel is located in the old town (city center of Chiang Mai). It is approximately 4 km or 10 minutes by car from the airport. Click for Google Map. We can arrange for airport transfers for you.

A: Yes. For the comfort of our guests, we do not allow smoking on the hotel premise. 


A: We are an all-suite hotel with 5 suite types, ranging from 35 to 60 sq.m. Please visit the Suites page for more information.


A: Yes, Deluxe Twin/King and Deluxe Twin/King with Bathtub suites are with twin beds.

A: Yes. At our hotel, we have a unique approach to providing an extra bed. Instead of the traditional extra bed, we utilize a sofa-converted bed, which is equivalent in size to a 4-ft bed. Note that the sofa bed will remain set up throughout your stay and will not be converted back to a sofa on a daily basis. If you anticipate any inconvenience or have any specific preferences regarding the arrangement, kindly inform us in advance, and we will do our best to accommodate your needs. 

A: We designed our hotel to have shower area as standard for all suite types. We further make it special for the Deluxe with Bathtub Suite to have a bathtub in addition to the shower area. 

A: Yes. An impressive range of minibar is available. In addition to standard tea and snacks, each suite has a wine cooler with select Italian and French red and white wines. Nespresso coffees and unlimited drinking water are complimentary. 

A: Yes. Please inform us in advance and we will arrange it for you. 

A: Yes, a safe box is provided in each suite. 

A: Yes. All suites are equipped with hairdryers. 

A: Our hotel has coverage of local and international TV channels. 


A: We have a lounge, Italian restaurant, swimming pool, and fitness center. In addition, we assist you in transportation and excursions. 


A: Yes, there is limited parking space available. 

A: Yes. Whether you desire to relax, unwind from a long flight, arrive early or need to leave late, our lounge offers you refreshments, drinks, and many others. 

A: Yes. Our pool will not disappoint you as it is warm enough to swim in during Chiang Mai’s mild winters yet is refreshing on even the hottest April days. Children’s pool is available right next to the main pool.

A: Our fitness center has treadmills, a bike, a cross-trainer, and dumbbells, with private TVs. It is open 24 hours a day. See Fitness for more information.

A: We have aroma therapy, Thai massage, and foot massage. Visit Spa for more information.

A: Wireless Internet access is available throughout the hotel and in all guest rooms. 


A: Our award-winning restaurant The Vorra Bistro offers traditional Italian cuisine.

A: Yes, please contact us and we will work with you to make it a special, memorable event.

A: Yes. Our kitchen and chef can provide special meals such as gluten-free, vegan meals, no pork, and no lard meals with advance and ample notice. 

A: Yes. High chairs are available.


A: Booking directly with us gives you the best rates and complimentary benefits. Additionally, it gives us an opportunity to communicate and plan for your holidays including airport transfers, tours, excursions, anniversary, etc.

A: You can book at our website. Or contact us at reservation.oldtown@thechiangmai.com or +66 (0) 53 278 780.

A: Yes. Please visit Offers for more information. Or simply contact us.

A: We accept all major credit cards including Visa, Mastercard, and AMEX. 


A: Yes. Spa is available at the hotel. The Vorra Travel, which is a company in our group, can arrange for tours, car rental, excursion tickets, or anything you need for your trip. Please contact us at reservation.oldtown@thechiangmai.com or +66 (0) 53 278 780.


A: Yes. We provide complimentary transport service to nearby attractions in the city area. Please inform us in advance for a reservation. 


A: Yes. A valid government-issued picture ID is required for hotel check-in.

A: Yes, you may request. As it is based on availability and cannot be guaranteed at the time of reservation, we will do our best to reserve the requested suite for you.


A: We offer laundry and dry-cleaning services. We do not have a self-service washing machine on-site. 

A: The nearest hospitals are Suandok hospital and Chiang Mai Ram hospital. They both are about 5 minutes by car from our hotel. 


A: Yes. Please direct your request to our butler team by writing to gsa.oldtown@thechiangmai.com.

A: We appreciate feedback from our guests and we take them seriously. We encourage our guests to rate us and give us comments at TripAdvisor and Google.


A: Yes. We are happy to offer our returning guests special rates. Simply write to reservation.oldtown@thechiangmai.com and let us know your returning dates.