About Hotel

A: Yes. For the comfort of our guests, we do not allow smoking on the hotel premise.

A: The hotel is approximately 5 km or 15 minutes by car from the airport and the city center. You can get the Google Map from our CONTACT page. Our butler can arrange for airport transfers, car rental (with or without chauffeur) and tours for you. Simply let us know in advance.

A: We are an all-suite hotel with 5 suite types, ranging from 60 sq.m. 1-bedroom suite to 120 sq.m. 2-bedroom suite. Please visit the SUITE page for more information.

A: All suites face the swimming pool and the river. You can feel at home in understated luxury with garden and river views from your private balcony.

A: Two persons for one-bedroom suites (1BR). Four persons for two-bedroom suites (2BR).

A: Our suites is equipped with either king-size (6’) or queen-size (5’) bed.

A: We designed our hotel to have shower area as standard for all suite types. We further make it special for the two premium suites, Vorra-Kamol suite and Vorra-Chinda penthouse, to have bathtub in addition to the shower area.

A: Our hotel has coverage of local and international TV channels. It is also equipped with the latest Apple TV for great entertainment in your suite.

A: Yes, a safe box is provided in each bedroom.

A: Yes. Minibar is available in all suites.

A: Yes. All suites are equipped with hairdryers.

A: Yes. Please inform us in advance and we will arrange it for you.

A: Children pool is available right next to the main pool. At The Vorra Bistro, there are special children-favorite menus.

A: Wireless Internet access is available throughout the hotel and in all guest rooms.

A: Yes. We designed our FITNESS CENTER to be small and boutique, to make you feel private. It has a treadmill and bike, with private TVs. It is open 24 hours a day.

A: Yes. Our pool will not disappoint you as it is warm enough to swim in during Chiang Mai’s mild winters yet is refreshing on even the hottest April days.

A: No, pets are not allowed in the hotel.

A: Yes, parking is available free of charge.

About Restaurant

A: Yes, our award-winning restaurant The Vorra Bistro is an innovative Thai and Italian cuisine, with a full view of the river.

A: Yes, please contact us and we will work with you to make it a special, memorable event.

Planning Your Trip

A: Yes, we have several customized packages whether you are looking for Romantic, Adventure, or Long Stay. Please visit our OFFERS page for more details. Or simply contact us if you are looking for something special for your holiday getaway or anniversary, and we will arrange it to your needs.

A: Booking directly with us gives you the best rates. Additionally, it gives us an opportunity to communicate and plan for your holidays including airport transfers, tour, excursion, anniversary, etc.

A: Yes. The Vorra Travel, which is a company in our group, can arrange for tours, car rental, excursion tickets or anything you need for your trip. Please visit thevorra.com to make your selection and reservation online.

A: Please send your inquiry to us at reservation.riverside@thechiangmai.com or call +66 (0) 53 447 211.

Before You Arrive

A: A valid credit card is required to check in to the hotel, but guests may use cash or credit card at checkout to settle their bills.

A: Yes. A valid government issued picture ID is required for hotel check-in.

During Your Stay

A: Check-in time is 2:00 p.m. and check-out time is noon 12:00 p.m.

A: We do our best to offer you early check-in. Please be informed that this cannot be guaranteed as it is based on availability.

A: We allow late check out with half day room charge until 6:00 p.m. depending on availability.

A: Yes. We provide complimentary shuttle service to Night Bazaar and Tha Phae Gate 3 times a day. Please inform Butler in advance for reservation.

A: Yes. Our kitchen and chef can provide special meals such as gluten free, vegan meals, no pork and no lard meals with advance and ample notice.

A: We offer dry cleaning service. We do not have self-service washing machine on site.

A: The nearest hospital is Rajavej Chiangmai Hospital. Other premier hospitals including Bangkok Hospital and Chiang Mai Ram Hospital are about 15 minutes from the hotel.

After Your Stay

A: Yes. We are happy to offer our returning guests special rates. Simply write to reservation.riverside@thechiangmai.com and let us know your returning dates.

A: Yes, you may request. As it is based on availability and cannot be guaranteed at time of reservation, we will do our best to reserve the requested suite for you.

A: We appreciate feedback from our guests and we take them seriously. We encourage our guests to rate us and give us comments at TripAdvisor.

A: Yes. Please direct your request to our butler team by writing to butler.riverside@thechiangmai.com.

A: The furniture in the suites was produced by our parent company VORRAWUT which is a leading designer and furniture maker in Thailand. Please contact info@vorrawut.com. The company website is vorrawut.com.